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If you believe your card has been lost or stolen, please let us know immediately so that we may protect your account.

Call one of these numbers for immediate assistance 24 hours a day, 7 days a week.


Debit Card & ATM Cards

      • 800-472-3272

      • Outside the U.S. call 973-682-2652

Visa® Credit Card

      • 800-444-6938


Instant Issue

You can stop by any of our branch locations to speak with a representative directly about reporting a lost or stolen card or filing a dispute.

Plus, while you’re there, you’ll be able to get a new card immediately at no cost to you1. No more waiting 7-14 business days for your new or replacement card to arrive in the mail.


1Excludes our Oswego Drive-Thru location.

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