Blog

New Features

• Improved Biometric Login
  Easier login with Fingerprint or Face ID* & ‘Remember Me’ Option
  
  
• Recurring Internal Transfers
  Schedule one-time and recurring internal transfers with new calendar functionality.
  
  
• View Password Button
  View your password entry in the password field.
  
  
• Refreshed Look, Better User Experience
  The refreshed look will provide faster app navigation with better access to mobile banking tools. Account access will be easier than before with your business accounts just a tap away.

What to Know

• The update occurs automatically if your settings allow for automatic updates.
• iPhone users will need iOS 17 or later installed.
• Android users will need the Android 13 operating system or later installed.
• Biometrics will need to be enabled on your phone to use the new biometrics feature.

What’s Changing?

With this update, a couple of features will no longer be available:

• Branch Locator
  The branch locator feature will be removed from the app. You can always find a complete list of Pathfinder Bank offices at pathfinderbank.com/locations.
  
  
• Digital Receipts
  The digital receipts feature will also be discontinued. If you currently use Digital Receipts, we recommend exporting any receipts you’ve captured or received via email. Instructions for exporting your receipts can be found here.

FAQs

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• Yes, the branch locator and digital receipts will no longer be available. If you currently use Digital Receipts, you’ll want to export any receipts that have been captured or received via eMail. Instructions on exporting your receipts can be found here. 
  
  You can always find a complete list of Pathfinder Bank offices at pathfinderbank.com/locations.

• We recommend that you enable your device for automatic updates. This will authorize the new app for your use once it becomes available.

For Android:

• • Open the Google Play Store app
  • At the top right, tap the profile icon
  • Tap Settings Network Preferences
  • Auto-update apps
  • Select an option: Over any network to update apps using either Wi-Fi or mobile data. Over Wi-Fi only to update apps only when connected to Wi-Fi.

For Apple:

• • Open the Settings app
  • Tap General
  • Tap Software Update
  • Tap Automatic Updates
  • Turn on Automatic Updates by swiping the button to the right

We're Here to Help

Any questions or concerns? Contact our team for more information. Call us at 315-343-0057, fill out this form, or stop by any of our branch locations.

Don't have the app yet? Search for "Pathfinder Bank" in your respective app store or use one of the links below:

App Store   Android

• You must have online banking to use mobile banking
  
  
• Your mobile login credentials will be the same as your online banking credentials

Your mobile carrier's web access and text messaging charges may apply.

* Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Pathfinder Bank Business Mobile Banking app via fingerprint when fingerprint is enabled.

All terms applicable to Online Banking apply to Mobile Banking.

App Store is a service mark of Apple Inc. Touch ID and Face ID are registered trademarks of Apple Inc. Only select Apple devices are eligible to enable Face ID.

Google Play and the Google logo are trademarks of Google Inc.