Online Banking Upgrade | At a Glance

Upgrade Window
Begins: Friday, November 14 at 5:30 PM
Back Online: Monday, November 17 at 9:00 AM

What’s Happening

Pathfinder Bank is upgrading its Personal Online Banking system to provide a smoother, more secure, and modern digital banking experience. During this upgrade, Online and Mobile Banking will be temporarily unavailable.

What You Can Expect

Business Online Banking, ATMs, and debit cards will not be affected.

• Your Username will remain the same after the upgrade.
• Your temporary password will be the last six digits of your Social Security number.
• After creating your new password online, you can log in to the mobile app with those same credentials.
• If your phone doesn’t allow automatic updates, uninstall and reinstall the mobile app to ensure you’re on the latest version.

Next Steps

• Complete transfers or payments before Friday, November 14.
• Review important upgrade dates and login instructions at the link below. 

Need Help?
Call us during business hours at 315-343-0057

Visit pathfinderbank.com/online-banking-upgrade.html for full details.