We have received reports of spoofed phone calls from individuals falsely claiming to be Pathfinder Bank representatives, and these calls may appear to come from a legitimate Pathfinder Bank phone number.

Pathfinder Bank will never contact you to request sensitive information, including your Social Security number, online banking credentials, account or card numbers, PINs, or passwords.

If you receive a suspicious call or text, do not provide any information and contact us directly at (315) 343-0057.

To learn more about how to protect yourself against fraud and scams, visit our Fraud Alerts page.