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Pathfinder Bank is excited to be part of social media so that we may communicate with our customers, community members, friends, and family! We are here to share valuable tips, interesting news and most importantly to be interactive with our communities. In order to keep conversations on track and utilize our social media channels in the most productive & positive way, we’ve created guidelines within our Social Media Policy to address our non-employee user.

Account Help

If you have questions regarding your account, your local branch or our Call Center is the best place to start. Please visit our Locations page for contact information.

Confidential Information

Please do NOT post any specific account detail or other personal information that can be viewed publically. We will never ask you to provide this type of information through any social media channel.


Content posted for the purpose of driving traffic to a particular website for personal or monetary gain is not appropriate and will be deleted.


We welcome your opinion and encourage communication on our social media channels, but we ask that you do refrain from offensive language, personal attacks or being disrespectful of others. We offer sufficient alternative options for you to voice your concerns. (see Account Help above)

Comment Relevance

Please only post comments to our site that pertain to the topic of the post or the purpose of the page.

Comment Responses

Pathfinder Bank will respond to posted comments by no later than the next business day. Please allow for holidays and unexpected closures.


Due to federal law, we will not accept comments from individuals under the age of 13.


Pathfinder Bank does not endorse any comments made by its employees, unless they are an authorized representative of the Bank. All unofficial statements and viewpoints expressed in the comments are strictly those of the commenter alone.

Pathfinder Bank is not responsible for and does not endorse any content or advertisements posted by Facebook, Instagram, LinkedIn, Twitter, YouTube, etc., or third party sites or applications that may appear on this page.

Important Reminder:

When you visit Pathfinder Bank on any third party sites such as Facebook, Instagram, LinkedIn, Twitter, YouTube, etc., your activity there is subject to that site's current terms and conditions, along with their privacy and data security practices and policies. These platforms are not affiliated with Pathfinder Bank and may have practices and policies that are different than our own.

Please note: Pathfinder Bank is not responsible for, and does not control, these third party sites' terms and conditions, privacy and data security practices and policies. You should always use caution when posting, sharing or taking any action on these sites and on the Internet in general.

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